Terms of service
These Terms & Conditions govern your access to and use of our website and services. By using this site or placing an order, you agree to be bound by the terms outlined below.
1. Eligibility to Use the Website
You must be at least 18 years old or the age of legal majority in your jurisdiction to place an order on this website. By using the site, you confirm that you meet this requirement.
2. Account Responsibility
If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities conducted under your account.
3. Accuracy of Information
You agree to provide accurate, complete, and current information when placing an order or contacting customer support. We are not responsible for delays or losses caused by incorrect information provided by the customer.
4. Product Information
We make reasonable efforts to display product descriptions, specifications, and images accurately. Minor variations in color, size, or appearance may occur due to manufacturing differences or display settings.
5. Pricing & Availability
All prices are listed in U.S. dollars unless otherwise stated. Product availability and pricing are subject to change without prior notice. We reserve the right to correct pricing or listing errors.
6. Order Acceptance
Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse an order for reasons including but not limited to inventory limitations, payment issues, or suspected fraudulent activity.
7. Payment Processing
Payments must be completed through the available payment methods at checkout. Orders will not be processed until payment authorization is confirmed.
8. Shipping & Delivery Estimates
Shipping times provided on the website are estimates only. We are not responsible for delays caused by carriers, weather conditions, holidays, or other circumstances beyond our control.
9. Risk of Loss
Risk of loss passes to the customer once the order has been delivered to the address provided. Customers are responsible for ensuring delivery information is accurate and accessible.
10. Returns & Refunds
Returns, refunds, and exchanges are governed by our Refund Policy. Please review the Refund Policy page carefully before initiating a return request.
11. Prohibited Use
You agree not to:
- use the website for unlawful purposes,
- attempt to interfere with site functionality,
- submit false or misleading information, or
- misuse customer service channels.
Violations may result in restricted access or order cancellation.
12. Intellectual Property
All content on this website, including text, images, logos, and product designs, is owned by or licensed to us and may not be copied, reproduced, or used without prior written permission.
13. User-Submitted Content
If you submit reviews, messages, or other content, you grant us the right to use such content for customer service or site operation purposes, provided it does not violate applicable laws.
14. Website Availability
We do not guarantee uninterrupted access to the website. Temporary outages may occur due to maintenance, updates, or technical issues.
15. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
16. Indemnification
You agree to indemnify and hold us harmless from claims, losses, or damages arising from your misuse of the website or violation of these Terms.
17. Fraud Prevention
We reserve the right to delay, suspend, or cancel orders that appear to involve fraud, abuse, or unauthorized transactions. Additional verification may be required.
18. Communication Consent
By placing an order, you agree to receive transactional communications such as order confirmations, shipping updates, and service-related messages. Marketing communications require separate consent.
19. Third-Party Services
Our website may rely on third-party services such as payment processors or shipping carriers. We are not responsible for the policies or actions of these third parties beyond their role in fulfilling your order.
20. Privacy Protection
Your personal information is handled in accordance with our Privacy Policy. We do not sell user data or use personal information for advertising without consent.
21. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Updated terms will apply to future use of the website and orders placed after the changes take effect.
22. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with applicable laws of the United States.
23. Dispute Resolution
In the event of a dispute, both parties agree to attempt to resolve the matter through good-faith communication before pursuing formal legal action.
24. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain in full force and effect.
25. Contact Information
If you have questions regarding these Terms & Conditions, please contact us:
Email: service@juesgrip.com
Phone: +1 (805) 340-3243
Business Hours: Monday – Friday, 10:00 AM – 5:00 PM (EST)